CALL US: 406-559-2026
GET THE DIAMOND SHINE
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Frequently Asked Questions
How do I sign up for a membership? You can sign up for a membership by clicking "sign up" on our membership page, it will redirect you to our app which will make setting up and managing your membership easy. You can also visit us in our office for help signing up.
How do I cancel my membership? You can cancel your membership at anytime using our mobile app or by visiting the office at our Black Diamond Car Wash location.
Why is the automatic bay not recognizing my membership for more than one vehicle? Memberships are specific to one vehicle but if you have multiple vehicles in your family, we offer discounts for 2nd and 3rd vehicle memberships. If you are in need of a fleet account, we have got you covered just swing by the office and we will happily assist you.
What is the height restrictions for the touch free automatic bay? Our automatic bay has a 7'5" height clearance and 8'5" width, allowing cars, vans, and most trucks.
What are the operating hours? We are open 24/7 and the property is well lit at night to allow you to wash your vehicles. Occasionally we will be closed during sustained subzero temperatures to protect our plumbing and equipment.
What do I do if the automatic bay is not recognizing my membership due to a new license plate or new car? You can update your new license plate number using the mobile app, or you can always swing into the office, and we can assist you with updating your account.
Do you accept cash when paying at kiosk? Yes, we accept cash or card as a form of payment for both automatic and self-serve bays.
How do I get my senior citizen, veteran, or first responder discount? You must come into the office when signing up for your membership with either your Driver's License, Veterans ID, or First Responder ID Card to receive your discount.
What are the height restrictions for the self-serve bays? Our self-serve bays are 12x14ft and 33ft long allowing semi's, campers, RV's, boats, and taller vehicles to access the wash bays.
What is the Touch Free Automatic Wash? The Touch Free Automatic Wash is the latest technology! No equipment ever touches your vehicle. The equipment uses a high pressure system to wash and rinse your car. Your cars position is senses and the machine avoids any obstacles on your vehicle.
Who can I call if the office is closed and I am in need of immediate assistance? You can call (406)559-2026 or text (406) 797-5152
PRIVACY POLICY
Black Diamond Car Wash respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.
Information We Collect
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Personal Information: Name, email address, phone number, billing information, and any details you provide through forms (e.g., fleet account applications, membership sign-ups).
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Non-Personal Information: Browser type, device information, IP address, and website usage data (collected automatically through cookies or analytics tools).
How We Use Your Information
We use the information we collect to:
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Provide, operate, and improve our car wash services.
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Process payments, memberships, and fleet account requests.
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Communicate with you about promotions, offers, and updates.
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Respond to your inquiries and customer service requests.
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Comply with legal obligations.
Sharing of Information
We do not sell your personal information. We may share information only in the following cases:
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With trusted service providers who help us operate our website, process payments, or deliver services.
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When required by law or to protect our legal rights, safety, or property.
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In connection with a business transfer, such as a merger or sale.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies, but some features may not work properly without them.
Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information.
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Opt out of marketing communications at any time by following the unsubscribe link in our emails.
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Restrict or object to how we use your data.
To exercise these rights, please contact us at blackdiamondcwmt@gmail.com
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect information from children. If we become aware that we have, we will delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Black Diamond Car Wash
109 Fillmore St
Anaconda, MT 59711
Email: blackdiamondcwmt@gmail.com
Phone: (406)559-2026